Study management & support
Supporting you from study start-up to close-out, our Project Management team are on hand to provide out with logistical support, rater training, data management, technical support and study maintenance.
A streamlined experience
Our experienced project managers have the industry experience and scientific background to effectively supervise the deliver and use of our technologies directly to stud sites, monitoring test administration for consistency to maintain high-quality data collection and participant response data.
At the end of each clinical trial, the Cambridge Cognition study management team organise the safe and secure return of any hardware, receipt of our study data, and co-ordinates scientific support, statistical analysis and relevant written reports.
Study set up
Rater training
Study monitoring
Site support
Continuous study support
Providing technical assistance to support Cambridge Cognition supplied hardware, software and study related queries, our support services manage, coordinate and resolve incidents as quickly as possible to your clinical trial.
Customer satisfaction
We review our performance against our Service Level Agreements monthly to ensure we are meeting our commitment to you.
Expert knowledge
Our support teams are highly skilled and continually trained to ensure your study is effectively managed, monitored and maintained.
24/7 access
Our fully in-house Clinical Project Management and Customer Services teams are on hand to ensure your study runs smoothly, no matter where you are in the world.
Submit a support request
Complete the form below and one of or team will be in touch with you or email support@cantab.com.
For sites with urgent queries, you can contact the Cambridge Cognition Helpdesk via the telephone numbers listed in your site User Manual.
For general or sales enquires, please visit our Contact page.
